Municipalities relied on separate systems and paper-based procedures to manage commercial activities and municipal guard tasks — leading to slow service, difficult follow-up, and no unified view for decision-makers.
Al-Ezdehar built an integrated e-system that combines commercial activity and licensing management, municipal guard management, and workflow automation, with dashboards that give administration a real-time view of performance.
Process study and re-engineering.
Building the platform and modules.
Enabling staff to use the system.
Ongoing support and updates.
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